Shipping policy
Processing & Shipping Times
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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You will receive an email with tracking details once your order has shipped.
Shipping Methods & Costs
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We offer free, tracked & insured shipping.
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Shipping times depend on the destination and carrier delays.
International Shipping
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We ship internationally to select countries.
Order Tracking
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Tracking details will be sent via email after the order is shipped.
Lost or Delayed Shipments
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If your order is delayed or lost, please contact our customer support for assistance.
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We are not responsible for shipping delays caused by the carrier.
Damaged or Incorrect Orders
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If your order arrives damaged or incorrect, contact us within 7 days for a replacement or refund.
For any questions, please reach out to our customer support team: info@kinhoa.com