Terms of service
Last updated: June 9, 2025
This website is operated by KINHOA. Throughout the site, the terms “we”, “us”, and “our” refer to KINHOA. KINHOA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to offer our products and services to you.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including copyright laws).
Any violation of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
3. Product Information and Availability
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
We strive to display product colors and images as accurately as possible, but we cannot guarantee that your device's display will be accurate.
We reserve the right to limit sales of our products or services to any person, region, or jurisdiction, and to limit quantities of any products or services we offer. All descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.
We work with international fulfillment partners and suppliers, and delivery times may vary depending on handling, customs, and courier delays. We are not responsible for delays caused by these third-party factors.
4. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all transactions. You also agree to promptly update your account and payment details as needed.
For more information, please refer to our Return & Refund Policy.
5. Third-Party Services and Links
We may provide access to third-party tools or links, over which we have no control. We provide access “as is” and “as available” without warranties or endorsements.
We are not responsible for issues arising from third-party services but will assist according to our policies where applicable.
6. User Comments, Feedback, and Submissions
If you send us suggestions, proposals, or other materials, you agree that we may use them without restriction. We are not obligated to maintain comments in confidence, pay compensation, or respond.
You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You are solely responsible for your submissions.
7. Personal Information
Your submission of personal information is governed by our Privacy Policy.
8. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors or omissions and to cancel orders if any information in the service or on the website is inaccurate at any time, including after you have submitted your order.
9. Prohibited Uses
You may not use our site or its content for:
-
Any unlawful purpose
-
Violating laws or regulations
-
Infringing intellectual property rights
-
Uploading harmful code or viruses
-
Harassing or discriminating against others
-
Collecting personal data without consent
-
Spamming or phishing
-
Interfering with the security of the site or services
We reserve the right to terminate your use of the service for violating these terms.
10. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.
All products and services are provided "as is" and "as available," unless expressly stated otherwise.
KINHOA and its suppliers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or any products purchased through the site.
11. Indemnification
You agree to indemnify and hold harmless KINHOA and its affiliates from any claim or demand, including reasonable legal fees, arising from your violation of these Terms of Service or any law or third-party rights.
12. Severability
If any part of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
13. Termination
These Terms remain effective until terminated by either you or us. You may terminate by discontinuing use of the site. We may terminate access if you breach these Terms or engage in prohibited conduct.
14. Governing Law
These Terms of Service and any related agreements shall be governed by the laws of The Netherlands.
15. Changes to Terms of Service
You can review the latest version of the Terms of Service on this page. We reserve the right to update or change these Terms at any time. Continued use of the site following changes constitutes acceptance of those changes.
16. Contact Information
For questions about these Terms of Service, please contact us at: